Stella Platform (MTO)
- Regular
- $414.00 CAD
- Sale
- $414.00 CAD
- Regular
- Unit Price
- per
Our Stella clog fits true to size, so we recommend going with your regular US shoe size. If you are between sizes, we recommend sizing up. Check out our fit page here for more info.
WHEN TO EXPECT YOUR ORDER:
When ordering clogs, you will see a drop down letting you know whether your choice is made-to-order (MTO) or Ready to Ship (RTS).
Made-to-order (MTO) clogs
The majority of clogs are made-to-order in our San Francisco Studio. Our made-to-order turn around time is approximately 3-4 weeks. Make times can vary due in our busy season. We cannot guarantee holiday delivery and we recommend purchasing from "Ready-to-Ship' products or gift cards if you are giving BRYR this holiday season. You will receive a shipping notice when they leave our studio.
Ready-to-ship clogs (RTS)
From time to time, we offer ready-to-ship clogs. These clogs will be clearly marked with a "Ready to ship" drop down. These clogs are in house and the shipping time is between 3-10 days, depending on how busy the studio is. You will receive a shipping notice when they leave our studio.
Non-clog items
If you have ordered a non-clog item ala carte (without a clog order) they will go out within 3-10 business days. If you order these items with a clog order, they will go out with the timing of the clogs. You will receive a shipping notice when they leave our studio.
If you have any questions regarding placing an order, we are happy to help. Email us at hello@bryrstudio.com
Exchange process:
If you request an exchange your new clogs will automatically ship to you upon receipt of your returns clogs. You will not be charged outbound shipping again, but if there is a difference in the item price, you'll be charged or refunded back to the original form of payment. Please note that the production lead time applies for your second, exchange order. We cannot expedite exchange orders.
If you request a refund, you will be automatically refunded to the original form of payment, less initial and return shipping costs ("handling") and an additional restocking fee of $30, within 5 business days of arrival at our studio. There is no need to reach out to us via email.
Returns are accepted at Bryr Studio’s discretion. Returns must be new, unworn, undamaged. Returns that do not meet this criteria will not be approved. If a return is not approved, we will reach out to via email to discuss next steps.
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ReBRYR:
If you miss the return window or you have worn the clogs, you can resell them on reBRYR
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Damages and defects:
We stand by the craftsmanship. If you have any questions or concerns about your clogs, please reach out to us at hello@bryrstudio.com at any time during the life of your clogs.
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Natural wood and leather:
Our clog bases are made of solid wood, and if struck hard against a hard surface they will chip. This is the nature of wooden bases, not a material defect. We do not accept returns on clogs that have been chipped. To learn more about our clogs and how to care for them, please see our care page.